The hotel offers amenities for your comfortable stay and unforgettable experiences
Spacious Serenity
“The double bed room was surprisingly spacious for NYC standards, offering a cozy and comfortable atmosphere that made our stay good.” view full review
Immaculate Cleanliness
“The bathroom was pristine with excellent cleaning standards. It felt refreshing to have such a well-maintained space.” view full review
Charming Dining
“The restaurant and bar had a lovely ambiance, making it a perfect spot to unwind after a day of exploring the city.” view full review
Comfortable Beds
“The beds and pillows were incredibly comfortable, providing a wonderful night's sleep after busy days in the city.” view full review
General
No smoking on site
Wi-Fi
No parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Allergy-free rooms
Lift
ATM/Cash machine
Vending machines
Smoke detectors
Fire extinguishers
Key card access
Key access
Sports & Fitness
Fitness centre
Cycling
Services
Pet amenities available
Room service
Housekeeping
Laundry
Dry cleaning
Welcome drink
Happy hour
Dining
Restaurant
Bar/ Lounge area
Outdoor dining area
Picnic area/ Tables
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Spa & Leisure
Live entertainment
Room features
Air conditioning
Heating
Mini-bar
Sitting area
Patio
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities
Bathroom
Bathtub
Free toiletries
Bathroom telephone
Media
Flat-screen TV
Direct dial telephone
AM/FM alarm clock
Room decor
Parquet floor
Show more
Location
132 West 27Th Street,
New York,
New York,
United States,
10001,
New York State
Map view
street view
132 West 27Th Street,
New York,
New York,
United States,
10001,
New York State
City landmarks
20 West 34th Street
Empire State Building
1.7
km
Square
Times Square
1.7
km
Park
The High Line
2.0
km
Landmark
Rockefeller Center
2.1
km
Park
Bryant Park
1.5
km
30 Rockfeller Plaza Enter on West 50th Street
Top of the Rock
2.0
km
Park
Central Park
4.5
km
Square
Macy's
770 m
Library
New York Public Library
1.6
km
Church
St. Patrick's Cathedral
2.4
km
Stadium
Madison Square Garden
620 m
Park
Washington Square Park
2.1
km
New York City
Manhattan Skyline
860 m
175 5th Ave At 23rd St.
Flatiron Building
790 m
Square
Herald Square
770 m
Museum
Madame Tussauds New York
1.5
km
Museum
The Museum of Modern Art
2.1
km
Park
Madison Square Park
670 m
Museum
Rubin Museum of Art
960 m
405 Lexington and 42nd St.
Chrysler Building
2.1
km
121 Wooster St
Bowery
2.9
km
Library
The Morgan Library & Museum
1.5
km
Museum
Ground Zero Museum Workshop
1.7
km
Museum
Intrepid Sea
2.2
km
Tower
Trump Tower
2.4
km
Market
Union Square
1.2
km
34th Street
34th Street
1.2
km
Nearby
Museum
Museum of Sex
480 m
Museum
The Museum at FIT
170 m
Restaurants
Eataly
670 m
200 5th Avenue
Il Pastaio di Eataly
720 m
200 5th Avenue
The Wilson NYC
10 m
132 West 27th street
The Wilson Restaurant & Bar
10 m
132 West 27th street
Crompton Ale House
270 m
159WEST W 26th St Between 6 & 7th Avenue
Black Door
350 m
127 W 26th St Frnt 1
230 Fifth
440 m
230 5th Ave Corner 27th
Mykonos Bleu restaurant and rooftop
350 m
127 W 28th St
Smithfield Hall
390 m
138 W 25th St
Reviews and Ratings
Feedback from previous guests about their experience.
76%
liked the hotel and would stay again
Great service
Convenient location
Room cleanliness
Limited dining options
7.6/10
Very good
Rooms
7.4
Location
8.1
Service
8.8
Dining
6.7
Guest reviews
7.6/10
based on 9 reviews
8.5
8.5/10 based on 1054 reviews
Joe
United Kingdom,
March
2024
9.0/10
The hotel offers beautiful rooms with great amenities and nice pictures overlooking downtown, providing fantastic views of the city. The service was top-notch, including a warm welcome with complimentary champagne upon arrival for our anniversary celebration. The location was perfect, situated in the center of Manhattan, away from the overcrowded tourist spots but still near all the attractions. The dining experience, while not extensive, was of high quality. Overall, a wonderful stay with minor room for improvement in dining options.
Rooms
9.0
The rooms were spacious and modern, with a great view of downtown.
Service
9.0
From Hugo the concierge to our lovely porter, the service was exceptional, making us feel truly welcomed.
Location
10.0
The hotel is perfectly located in the heart of Manhattan, offering easy access to various subway lines and attractions.
Dining
8.0
The dining options, while limited, showcased excellent quality and service.
Facilities
9.0
The hotel facilities were well-maintained and offered everything needed for a comfortable stay.
Gordon
United Kingdom,
March
2024
7.8/10
The hotel offers good products in the rooms, with a great view of downtown, but cleanliness could be improved as there were clumps of hair under the bed. The service was exceptional, from the welcoming champagne to the personalized attention; however, there were some issues updating the reservation. The location in the Tenderloin district provides easy access to two subway stations, but the neighborhood might not appeal to all guests. The dining experience was satisfactory considering the limited offerings. On the bright side, the facilities met our expectations.
Rooms
7.0
The rooms had good products and a great view of downtown, but cleanliness fell short with clumps of hair under the bed.
Service
9.0
The service was exceptional, with complimentary champagne upon arrival and personalized attention, but there were difficulties updating the reservation.
Location
8.0
The hotel is conveniently located in the Tenderloin district, close to two subway stations, offering easy access to transportation.
Dining
7.0
The dining experience met expectations with the limited offerings available.
Facilities
8.0
The facilities provided met our expectations during the stay.
Great service
Room cleanliness
Edward
United Kingdom,
December
2023
7.4/10
The hotel offers a room with a great view of downtown, but the tiny bathroom with a drain problem was a downside. The personalized service was exceptional, from Hugo the concierge to the lovely porter, making our stay memorable. The location in Midtown was convenient, although being in the Tenderloin district was not ideal. The dining options included were of good quality, but with limited offerings. Overall, a comfortable stay with some room for improvement.
Rooms
7.0
The room had a great view of downtown, but the tiny bathroom with a drain problem was a bit disappointing.
Service
9.0
The personalized service, from Hugo the concierge to the lovely porter, made our stay special.
Location
6.0
The hotel is located in Midtown, offering convenience, but being in the Tenderloin district was not ideal.
Dining
7.0
The dining options served were of good quality, but there were limited offerings.
Facilities
8.0
The facilities met our basic needs during the stay.
George
United States,
September
2023
7.8/10
The hotel is ideally located in the trendy Chelsea neighborhood, making it convenient to explore the city. The rooms are cozy and come with a terrace, but the tiny bathroom with a drain issue was a downside. The personalized service from the reception, including complimentary champagne for our anniversary, was exceptional, although they seemed unsure of updating reservations. The hotel's dining options, though limited, served quality meals. Overall, a good value for the price with some room for improvement.
Rooms
7.0
The rooms were comfortable and cozy with a terrace, but the small bathroom had a drain problem.
Service
9.0
The reception staff provided exceptional personalized service, including complimentary champagne for our anniversary.
Location
8.0
The hotel is situated in the trendy Chelsea neighborhood, close to restaurants and subway stations.
Dining
7.0
The dining options, while limited, offered quality meals.
Facilities
8.0
The hotel offers essential facilities for a comfortable stay.
John
United Kingdom,
August
2023
7.8/10
The hotel had a very good atmosphere with our balcony rooms, but they were not cleaned well, with clumps of hair under the bed. The personalized service was spectacular, especially when we made a special request and received complimentary champagne upon arrival for our anniversary celebration. The dining offered good quality but for a meager selection, which wasn't unexpected. Overall, a comfortable and friendly stay but could use improvement in cleanliness and dining options.
Rooms
7.0
The rooms had a very good atmosphere with the balcony, but they were not cleaned well, with clumps of hair under the bed.
Service
9.0
The staff offered spectacular personalized service when I made a special request and brought complimentary champagne for our anniversary celebration.
Location
8.0
The hotel was located in the Tenderloin district, providing convenient access to various attractions, but some reception staff seemed unsure how to update reservations.
Dining
7.0
The dining served good quality food, but the offerings were meager, which was not unexpected.
Facilities
8.0
The facilities were comfortable and had a welcoming atmosphere.
Andrew
United States,
July
2023
7.6/10
The hotel is located in the Tenderloin district, offering good rooms in decent condition with comfortable beds and nice pictures overlooking downtown. The service was exceptional, from Hugo the concierge to the lovely porter who brought us complimentary champagne upon arrival for our anniversary celebration. However, guests might face issues with reservation updates. The location is centralized in the Tenderloin district, providing convenience to main attractions for older visitors. The dining experience, while limited in options, serves quality meals. Overall, a great stay with some room for improvement.
Rooms
7.0
The rooms were in good condition with comfortable beds and nice city views.
Service
9.0
The service was spectacular with personalized touches for our special occasion, though reservation updates may be challenging for the staff.
Location
8.0
The hotel is situated in the Tenderloin district, ideal for exploring main attractions, and is convenient for older guests.
Dining
6.0
The dining experience, although with limited options, provided good quality meals.
Facilities
8.0
The hotel offers various amenities and services to ensure a comfortable stay.
Peter
United Kingdom,
July
2023
7.4/10
The hotel is located in Midtown with easy access to many attractions. The rooms are in good condition with a queen size bed and a balcony, creating a very good atmosphere. The service at the reception desk was exceptional, offering personalized attention and special requests were met promptly. Dining was acceptable in quality but offered meager options. The location is convenient but situated in the Tenderloin district. Overall, a decent value for money stay with a mix of positives and negatives.
Rooms
8.0
The rooms with a queen size bed and balcony were in good condition with a very good atmosphere.
Service
9.0
The service at the reception desk was exceptional, providing personalized care and prompt responses to special requests.
Location
7.0
The hotel is located in the Tenderloin district, offering easy access to many attractions but being situated in a less favorable area.
Dining
6.0
The dining options were meager but of acceptable quality.
Facilities
7.0
The hotel facilities were average, nothing extraordinary but sufficient for a comfortable stay.
Friendly staff
Limited dining options
Maria
United Kingdom,
July
2023
8.6/10
The hotel had a great view and offered spacious rooms with excellent amenities. The king-sized bed was a real plus, but the pricing could be more budget-friendly. The service was top-notch, especially from Hugo the concierge who went above and beyond to make our anniversary special. The location was prime in the Chelsea neighborhood, close to the Metro, making it super convenient. The dining experience was decent, but nothing exceptional. Overall, a wonderful experience with minor room for improvement in pricing and dining options.
Rooms
9.0
The rooms provided a great view, ample space, and fantastic amenities.
Service
9.0
The service was exceptional, with Hugo the concierge and the porter ensuring a memorable anniversary celebration.
Location
10.0
The hotel's location in the Chelsea neighborhood was perfect, close to the Metro for easy access to the city.
Dining
7.0
The dining experience was decent but could have offered more variety and quality.
Facilities
8.0
The hotel facilities were modern and well-maintained, enhancing the overall stay.
Mike
United States,
May
2023
6.0/10
I had a mixed experience at this hotel. The room had modern amenities and a nice view overlooking downtown, but the tiny bathroom with a drain problem was a downside. Unfortunately, the cleanliness was lacking, with clumps of hair under the bed.
Rooms
6.0
The room had modern amenities and a nice view overlooking downtown, but the very basic tiny bathroom with a drain problem was inconvenient. Cleaning could be improved.
Service
7.0
The service was a mix of highs and lows. On one hand, they brought us complimentary champagne for our anniversary, but on the other, there were issues updating the reservation on their own. The personalized service was a nice touch.
Location
8.0
The location was convenient, situated in the Tenderloin district with easy access to different subway lines and within walking distance to many attractions.
Dining
5.0
Dining was underwhelming with a meager offering. The quality was decent, but more variety would have been appreciated.
Facilities
5.0
The hotel lacked facilities worth noting. It could benefit from additional amenities and improvements.
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